Frequently asked questions when ordering:
1. I live in California, and you ship out of Pennsylvania. Will the worms survive in transit?
No worries! We ship nationwide with USPS 2-3 Day priority mail, so your worms will not be in transit for very long. We ship out every Monday through Friday, holiday and weather permitting. 99% of our orders reach their destination without fail. We ALWAYS guarantee a live delivery, so if there are any delays or other issues while in transit, we have you covered with a free reshipment of worms.
2. I live in the Northeast, can I still compost during the winter?
Yes, you most certainly can. You can compost year round as long as the soil can be maintained between 40 and 80 degrees. If you have an outdoor compost bin, you can insulate the bin with mulch, hay, Styrofoam or anything that will retain heat. If you have a smaller bin, it is recommended to bring it indoors if at all possible. A garage or a basement will work perfectly.
3. I work during the day and will not be home to accept my package, is this ok?
Yes and no. Because the worms are a live product, if they are left in a mail box or a parcel locker for too long, they will not survive. If you cannot be home to accept your worms, we recommend having them held at your local Post Office or delivered to your door. You can leave delivery instructions before placing your order.
4. How much Black Gold (Compost) will 1,000 composting worms create for me?
Our 1,000 count of Red composting worms can create between 8 and 16 ounces of compost per day!
But wait, there’s more! These worms double in population every three months, so as your worm population grows, the amount of Black Gold that they can create will grow as well. A year from introducing your 1,000 composting worms into your bin, you should now have 16,000 composting worms, which will create 8-16 pounds of composter per day!
If you start out with 5,000 composting worms, by the end of one year you should have 80,000 composting worms outputting 40 to 80 pounds of compost per day.
5. What do you mean by “mix”? Will I be receiving live worms?
We cannot guarantee a 100% pure species of any type composting worms. Our worms are harvested from worm beds that are decades old and may depending of time of year contain several different compost worm species. Not to worry! Bed run worms are superior because they work all layers of the compost not just the top few inches. Giving you a better compost faster. This also gives an advantage in that as conditions change certain species will multiply as conditions become unfavorable for another keeping you with a constantly healthy composter. Because they are bed run some orders may have more than one species than another but rest assured their populations will naturally adjust to the needs of your waste. Because of the adaptive nature of worms some varieties reproductive rates change with warmer weather, colder weather, moisture levels, soil content etc.
6. Are there any shipping restrictions?
We are currently able to ship to all of the 48 continental United States as well as Alaska. We are also able to ship to the Virgin Islands and Puerto Rico. We are unable to ship live worms to Hawaii due to strict laws regarding introducing non native worms into the soil. We are unable to ship to any country outside of the United States.
7. Why should I order from you over the other guys?
We always put our customer’s first! We will answer any questions that you might have before ordering, when your worms are delivered, and long after you have your worms growing. We have been in this business for more than 40 years, know how to ship your worms to arrive alive, have a great relationship with USPS, and always GUARANTEE a LIVE delivery! We are an honest seller with an A rating with BBB, and over 100,000 happy customers. We have a real live person on the other end of your phone call who is interested in helping you, no matter what you are using the worms for. We understand that there is always a risk that the worms might arrive dead, and we stand behind our live delivery guaranteed to have a free reshipment mailed to you if this is the case.