Shipping Policy

jim_faceWe have a 100% live product guarantee!*  We currently ship out live worms Monday through Friday (subject to change, depending on stock/season) via USPS Priority mail or FedEx 2 day Express. Your worms will usually be delivered within 2 -3 days anywhere in the continental United States once shipped. Deadline for Mondays shipment is Sunday by 7 pm Eastern time. We reserve the right to withhold shipments due to weather extremes or holidays.

If you require a rushed delivery or a special request, please call 800 -373-0555  or e-mail sales@unclejimswormfarm.com. If you need to receive the worms within certain dates, please contact us before you place the order, or leave a request in the order notes section if you place the order online. We will do our best to accommodate such requests, but we are not able to guarantee this.

Worm Kits and Composters are shipped via UPS, FED-EX, and USPS depending on which state you are located in. Shipping can take up to a week to arrive with this mode of transit.

Our system will send out an email with tracking information within 12 hours of shipment if you provide an email when you place your order online. Please keep an eye out for this email.

Our Worms are packed in breathable cotton bags and shipped in 8 cu. in. corrugated cardboard shipping boxes. They are clearly marked LIVE WORMS / PERISHABLE.

Please if possible notify your postal man/woman that a live product is expected. If your worms arrive and have perished please contact us via e-mail or by phone to handle the situation. 

*If your worms arrive and have perished please contact us via e-mail or by phone to handle the situation. We will need to be notified within 48 hours of your worms arrival in order to honor the live product guarantee. We may request photos of both the worms and the box that they arrive in. We cannot take returns on our worms since they are a live product and will not survive a return trip to our facility.

Worms Species:   After 50 years Uncle Jim’s has become a expert in raising and supply composting worms to the public. Uncle Jim’s sells only the healthiest and finest composting worms for both garden and indoor/outdoor composting. Our bed run worms are superior because they work all layers of the compost not just the top few inches. Giving you a better compost faster. This also gives an advantage in that as conditions change certain species will multiply as conditions become unfavorable for another keeping you with a constantly healthy composter.  Because they are bed run some orders may have more than one species than another but rest assured their populations will naturally adjust to the needs of your waste. Because of the adaptive nature of worms some varieties reproductive rates change with warmer weather, colder weather, moisture levels, soil content etc.

We are currently able to ship to all of the 48 continental United States as well as Alaska. We are also able to ship to the Virgin Islands and Puerto Rico. We are unable to ship live worms to Hawaii due to strict laws regarding introducing non native worms into the soil. We are unable to ship to any country outside of the United States.

 

Uncle Jim