Shipping Policy

jim_faceOur Policy is we guarantee Live Delivery of all our worms. We ship out Live Worms every Monday, Tuesday, and Friday morning via USPS Priority mail. (Usually delivered within 3-5 days anywhere in America once shipped out from us) -Deadline for Mondays shipment is Saturday. All orders must be placed before Sunday to be shipped Monday morning. When we ship can depend upon our harvest of worms each week since we ship a live product. We must have a day to harvest and pack all the live worms before shipment on Monday morning. Some orders placed before Sunday may be shipped out on Tuesday as well as Monday. Orders placed on Sunday generally ship on Tuesday, and orders placed on Monday would ship Tuesday or Friday. We reserve the right to withhold shipments due to weather extremes or holidays.

If you require a rushed delivery or a special request, please call or e-mail us, we are happy to do what we can. If you need need to receive the worms within certain dates, please contact us before you place the order, or leave a request in the order notes section if you place the order online. We will do our best to accommodate such requests, but we are not able to guarantee this.

Worm Kits and Composters are shipped via UPS, FED-EX, and USPS depending on which state you are located in. Shipping can take up to a week to arrive with this mode of transit.

Our system will send out an email with tracking information within 12 hours of shipment if you provide an email when you place your order online. Please keep an eye out for this email.

Our Worms are packed in breathable cotton bags and shipped in 8 cu. in. corrugated cardboard shipping boxes. They are clearly marked LIVE WORMS / PERISHABLE.

Please if possible notify your postal man/woman that a live product is expected. If your worms arrive and have perished please contact us via e-mail or by phone to handle the situation. 

If your worms arrive and have perished please contact us via e-mail or by phone to handle the situation. We will need to be notified within 48 hours of your worms arriving dead in order to have a reshipment mailed. We may request photos of both the worms and the box that they arrive in. We cannot take returns on our worms since they are a live product and will not survive a return trip to our facility.

Worms Species:   After 50 years Uncle Jim’s has become a expert in raising and supply composting worms to the public. Uncle Jim’s sells only the healthiest and finest composting worms for both garden and indoor/outdoor composting. Our bed run worms are superior because they work all layers of the compost not just the top few inches. Giving you a better compost faster. This also gives an advantage in that as conditions change certain species will multiply as conditions become unfavorable for another keeping you with a constantly healthy composter.  Because they are bed run some orders may have more than one species than another but rest assured their populations will naturally adjust to the needs of your waste. Because of the adaptive nature of worms some varieties reproductive rates change with warmer weather, colder weather, moisture levels, soil content etc.

*We are currently able to ship to all of the 48 continental United States as well as Alaska. We are also able to ship to the Virgin Islands and Puerto Rico. We are unable to ship live worms to Hawaii due to strict laws regarding introducing non native worms into the soil. We are unable to ship to any country outside of the United States.*

Uncle Jim